Senior Technical Program Manager

Overview
The Windows Enterprise and Security (ENS) team is building a new product and engineering presence in Microsoft's India Development Center (IDC) to deliver the foundational Windows capabilities that enterprises depend on every day. Modern Device Management (MDM) is how commercial customers deploy, configure, secure, and operate Windows at scale, and is a key partner surface for Intune and the broader Microsoft 365 management ecosystem.
As the Senior Technical Program Manager for Windows Manageability / MDM, you will drive product strategy and execution for the Windows MDM platform and device provisioning stack in partnership with Intune, which owns the first-party management cloud service. The platform also supports third-party MDM services and OEM device provisioning via local provisioning packages. You will engage directly with enterprise IT admins and IT leadership, and translate customer needs into roadmap and feature decisions spanning the Windows client, services, and cloud control plane.
This is an individual-contributor role based in Bangalore alongside the broader ENS IDC team.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Drive the product roadmap and execution for the Windows MDM platform and device provisioning stack, including policy deployment, device lifecycle, configuration / state enforcement, and Intune scenarios -- in partnership with the Intune team, which owns the first-party cloud service.
Partner with Software Engineering across client, service, and cloud control plane teams to design and ship end-to-end enterprise scenarios (onboarding to policy to compliance to remediation).
Engage directly with enterprise IT admins, IT leadership, and field teams; communicate the Windows manageability value proposition (security, compliance, cost reduction, modern management) and run customer feedback loops into product requirements.
Drive continuous improvement of platform fundamentals -- security, performance, automation, quality, and validation -- including investments that improve Intune service scalability.
Define success criteria, ship plans, and data-informed metrics (policy success rates, deployment friction, usage) for cross-functional projects, and ensure alignment across organizations.
Partner with support, field, and engineering teams on customer issues and feedback, and represent Windows manageability in cross-team and partner forums.
Qualifications
Required Qualifications:
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development.OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
Experience defining and shipping enterprise software, manageability, device management, or platform capabilities.
Preferred Qualifications:
Bachelor's Degree AND 8+ years of experience in engineering, product/technical program management, data analysis.OR product development.
OR equivalent experience.
6+ years of experience managing cross-functional and/or cross-team projects.
Hands-on experience with Windows MDM, Group Policy, provisioning, update/compliance flows, Autopilot, or Intune (or an equivalent MDM platform).
Experience driving enterprise customer feedback loops into product requirements and translating customer pain points into shipped product changes.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.