Senior Sales & Account Manager

Account Executive
Description of you
We’re looking for an Account Executive to join the Mailtrap team and take ownership of the full sales cycle. Mailtrap.io is a B2B SaaS platform trusted by 1M+ users worldwide. We help developer and product teams test, optimize, and deliver emails with confidence so their work runs smoothly every day.
You’ll work in a fully remote, async-first environment with minimal bureaucracy, where people value clarity, ownership, and quality.
If you enjoy combining sales with relationship building and want to grow with a strong product, this role might be a great fit.
What we’re looking for
Senior-level expertise in sales and account management, with at least 3 years of experience in B2B SaaS environments
Management skills - own scope, cross-team collaboration, and willingness to grow 
Fluent English proficiency, both written and spoken
Confidence in conducting demo calls, negotiating, and driving results
Ability to deeply understand the Mailtrap product, including its technical aspects, and independently address common technical questions from customers
Strong presentation, communication, and relationship-building skills
Data-driven mindset, comfortable working with metrics, dashboards, and analytics
Hands-on experience with CRM systems and sales tools, such as HubSpot, Pipedrive, etc.
AI should be used effectively and responsibly to improve work outcomes and decision-making
Proactiveness, ownership, and a result-oriented mindset
What you will be responsible for
Product demos & account management: Lead and run product demos, introductory calls, and follow-ups to guide users through the sales process, and provide further assistance
Relationship management & partnerships: Build and maintain strong customer relationships and strategic partnerships to drive long-term success and satisfaction
End-to-end sales ownership: Manage the full sales cycle, including CRM management, reporting, and coordination of legal/contracting steps
Cross-functional collaboration: Work closely with marketing, product, engineering, and customer success teams to align efforts and maximize results
Performance tracking & optimization: Use data and dashboards to monitor performance, improve sales workflows, and continuously optimize outcomes