Senior Quality Assurance Manager (all genders) - SCAYLE

Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout
Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation
Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences
Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines
Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects
Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements
Coordinate testing efforts across parallel client projects to ensure the successful delivery of high-quality features within agency timelines
Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services
Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications
You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments
Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies
Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders
Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting
Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures
Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs
Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects
Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands
Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience
Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly
Nice to have
Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows
Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce
Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients
Previous experience in an agency environment or working on multiple concurrent client projects
Understanding of SCAYLE's modular architecture, Storefront SDKs, and Feature Packages
Experience testing headless commerce implementations and API integrations
Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations)
Beneftis
Flexible working times
40% discount on our ABOUT YOU online shop
Fresh fruits + drinks everywhere
Language courses (German & English)
Free sports courses & reduced price for Wellpass membership
Subsidized public transportation ticket
Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
Modern office in the city center of Hamburg
International working environment and English as company language
Agile work environment and cross-functional teams
Dog-friendly office
Professional training
Company pension plan
Help in relocation and VISA process
(Benefits may vary depending on location)
Simply apply online via our career page - we will get back to you as soon as possible!
A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.