Senior Client Onboarding Executive

Lead the end‑to‑end onboarding process for corporate, institutional, and high‑value clients across global jurisdictions.
Conduct and review KYC/KYB on complex structures, including multi-layered corporate entities, funds, trusts, foundations and charities.
Assess and verify ownership, control, and source‑of‑funds information in line with regulatory requirements (FCA, MiFID, AMLD, and relevant global frameworks).
Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
Mentor and provide guidance to junior client onboarding team members, ensuring they are well-equipped to handle their responsibilities and succeed in their roles.
Work closely with sales, partner success, and customer success teams to ensure smooth handoffs and alignment across departments.
Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
Participate in projects aimed at optimizing client onboarding practices and integrating technology solutions.
Requirements
Experience:
2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry.
Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions.
Deep knowledge of KYC, AML, and financial crime regulations and strong understanding of complex entity types and ownership structures.
Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
Skills:
Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively.
Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met.
Strong problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately.
Experience with KYC/AML platforms (e.g., Trulioo, Comply Advantage) and CRM systems (e.g., Salesforce, Dynamic Works).
Education:
A bachelor’s degree in finance, business, or a related field. Advanced certifications in compliance (e.g., ICA, CAMS, CFE) are a plus.
Benefits
25 days of holiday
Bonus
Private medical coverage
Wellness contribution program
Plumm Platform
Five volunteering days