Senior Account Executive, New Business

Join Shopify's SMB Acquisition team as an Account Executive and drive new business opportunities within the SMB market. Engage directly with notable brands and entrepreneurs to develop their commerce strategies, helping them grow and succeed. This role offers a unique opportunity to build a rewarding career with continuous opportunities for advancement.
Key Responsibilities:
- Engage with prospects to understand their unique business goals and provide tailored Shopify solutions.
- Develop and implement strategic plans to identify and target potential customers within the SMB segment.
- Lead high-volume outreach efforts through calls, emails, and social media to qualify leads.
- Manage a comprehensive sales cycle from initial contact through contract signature.
- Collaborate closely with cross-functional teams to enhance client engagements and outcomes.
- Stay informed about the latest product features, industry trends, and market dynamics.
- Actively source and build your sales pipeline, demonstrating a proactive approach to forecasting and setting priorities.
Qualifications:
- Native in Chinese required, with proficiency in English;.
- Proven experience in a closing sales role, with a track record of exceeding sales targets in the SMB segment.
- Experience in the China Cross Border ecommerce segment.
- Demonstrated passion for hunting and acquiring new business with a consultative mindset.
- Ability to navigate complex sales cycles and engage with multiple stakeholders, including C-level executives.
- Experience with CRM tools (e.g., Salesforce) and familiarity with sales engagement platforms.
- Strong communication and interpersonal skills, capable of building trusting relationships.
- Self-motivated and driven by results, with the tenacity to pursue leads and close deals.
- Experience in outbound prospecting and cultivating a territory for robust sales pipelines.
- Experience in New Business Sales & Sales Development, and industries like Ecommerce, Fintech, Retail, or Hospitality is a plus.
- Previous experience selling software and familiarity with MEDDICC, BANT, and Challenger sales methodologies is advantageous.
- MBA preferred
What we’re looking for in salespeople
- Builder mindset: You don’t just follow a playbook—you improve it. You test, iterate, document, and scale what works.
- Closing discipline: You’ve owned outcomes and can run a process forward with urgency and rigor (closing experience required for AE roles).
- Outbound excellence: You proactively create a pipeline through high-intent outreach across channels (calls, email, social, events, partners).
- Technical sales craft: You run structured discovery, quantify impact, build mutual plans, and maintain strong CRM hygiene/forecasting.
- Execution intensity: You bring pace, resilience, competitiveness, and the ability to take a hit and keep going.
- High agency: You default to action, take ownership, and don’t wait to be told.
- Thrive in ambiguity + change: You stay effective when priorities shift, products evolve, and you’re building while selling.
How we work
Shopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.