Research Manager

About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
The role
The Research Manager will independently and efficiently manage research projects and create complex analysis to meet client’s objectives, ensuring high levels of data quality and accuracy at all stages
Key responsibilities
 Works with wider project team to create research solutions for project proposals 
Independently manages research projects through the field, prioritising quality at all stages.
Managing the scripting, translations and programming of quantitative CATI and CAWI surveys, via our third-party vendors;
Ensuring the delivery of accurate data tables and charts, in line with agreed data specifications
Successfully applying quality assurance processes to ensure that projects are completed to the high standards required;
Working with fieldwork suppliers and internal teams to ensure that research projects are delivered on/under budget.
As needed, support Research Ops Team to source and schedule qualitative interviews
Working with the wider project team and external statisticians to create complex analysis models. Presents analysis to clients as required
Independently manages complex, flagship or non-standard projects
Ensures appropriate project documentation and specs are shared with third-party suppliers
Collaborates with project team to progress project and share relevant updates
Proactively working towards team KPIs and personal career objectives. Supports with company objectives/initiatives
Supports with relationship management of third party fieldwork partners
Leads team initiatives and shares knowledge and updates with team and wider company
Proactively shares relevant knowledge with team members
Supports team members as required, including preparing analysis, managing relationships with third party fieldwork partners, training/mentoring of junior team members etc.
Contributes to regular news highlights
As required, may take on the Project Manager role, and manage clients through the whole project, or research stage of the project
As required, will lead on questionnaire design or analysis
Required skills and experience 
Managed research projects in a research agency or similar workplace and can demonstrate how they’ve contributed to achieving client objectives
5 years minimum experience (minimum)
Technical tool proficiency: Decipher (or comparable survey tool) MS Office and G-Suite
Personal Qualities
Good business communication and writing skills
Consistent team player
Shows initiative and flexibility to embrace new ways of working and tools
Is a positive, proactive and creative problem-solver
Identifies risks and asks for help to manage as needed
Constructively shares feedback on team or company
Reaches out for support from team or line manager, as needed, when encountering new issues or challenges
What’s in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.