QA Engineer
Andersen · 1 450–2 400 RUB · Puerto Rico, Palestine, State of, Palau, Paraguay, Qatar, Åland Islands, Andorra, The United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Armenia, Angola, Antarctica, Argentina, American Samoa, Réunion, Australia, Aruba, Azerbaijan, Barbados, Serbia, Burkina Faso, Rwanda, Bahrain, Burundi, Benin, Saint Barthélemy, Bermuda, Brunei Darussalam, Plurinational State of Bolivia, Saudi Arabia, Solomon Islands, Bonaire, Sint Eustatius and Saba, Seychelles, Brazil, The Sudan, The Bahamas, Bhutan, Singapore, Bouvet Island, Saint Helena, Ascension and Tristan Da Cunha, Botswana, Svalbard and Jan Mayen, Belarus, Belize, Sierra Leone, San Marino, Senegal, Somalia, Canada, Suriname, South Sudan, The Cocos (Keeling) Islands, Sao Tome and Principe, The Democratic Republic of the Congo, El Salvador, The Central African Republic, The Congo, Sint Maarten (Dutch Part), The Syrian Arab Republic, Côte D'ivoire, Eswatini, The Cook Islands, Chile, Cameroon, Colombia, The Turks and Caicos Islands, Costa Rica, Chad, The French Southern Territories, Cuba, Togo, Cabo Verde, Curacao, Christmas Island, Tajikistan, Tokelau, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Tanzania, the United Republic of, Djibouti, Dominica, The Dominican Republic, Ukraine, Uganda, Algeria, The United States Minor Outlying Islands, Ecuador, USA, Egypt, Western Sahara, Uruguay, Uzbekistan, The Holy See, Eritrea, Saint Vincent and the Grenadines, Ethiopia, Bolivarian Republic of Venezuela, British Virgin Islands, U.S. Virgin Islands, Vanuatu, Fiji, The Falkland Islands (Malvinas), Federated States of Micronesia, The Faroe Islands, Wallis and Futuna, Gabon, The United Kingdom of Great Britain and Northern Ireland, Samoa, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, The Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, South Georgia and the South Sandwich Islands, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong, Heard Island and Mcdonald Islands, Honduras, Yemen, Haiti, Mayotte, Ireland, Israel, Isle of Man, India, The British Indian Ocean Territory, South Africa, Iceland, Zambia, Jersey, Zimbabwe, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, The Comoros, Saint Kitts and Nevis, Korea Republic, Kuwait, The Cayman Islands, Kazakhstan, The Lao People's Democratic Republic, Lebanon, Saint Lucia, Liechtenstein, Liberia, Lesotho, Libya, Morocco, Monaco, The Republic of Moldova, Montenegro, French Part Saint Martin, Madagascar, The Marshall Islands, North Macedonia, Mali, Myanmar, Mongolia, Macao, The Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, The Niger, Norfolk Island, Nigeria, Nicaragua, Nepal, Nauru, Niue, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Saint Pierre and Miquelon, Pitcairn · сайт компании
Описание вакансии
Andersen is seeking a QA Engineer for a project establishing defect management and quality governance in a telecom ecosystem, ensuring continuous quality improvement.
The customer is a national provider of telecommunications and digital solutions, serving both private and corporate clients. The company delivers connectivity services and supports the ongoing development of modern network infrastructure, focusing on reliability, scalability, and sustainable growth within its market.
The project is focused on establishing a structured defect management and quality governance process within a complex telecom/BSS ecosystem. It ensures controlled defect lifecycle management, SLA adherence, and continuous process improvement to maintain high product quality and alignment with business impact.
Responsibilities
Leading daily defect triage: consolidate defects from various teams, validate reproducibility, classify severity/priority, and assign to the right owners.
Performing a preliminary defect assessment to confirm whether an issue is a real defect or a configuration, data/environment issue, and identify the impacted flows, systems, and customers.
Maintaining and continuously improving the defective lifecycle workflow, SLAs, and reporting (aging, reopening, leakage to UAT/production).
Understanding business processes and customer journeys end‑to‑end (from lead to activation to billing to care) and ensure defects are analyzed with business impact in mind.
Mapping requirements and user journeys to test conditions and coverage, ensuring that defects are always linked back to requirements/user stories and acceptance criteria.
Collaborating with business analysts, product owners, architects, developers, and other QA teams to clarify expected behavior and support quick defect resolution.
Supporting and sometimes driving test planning for specific streams (e.g., B2B order orchestration, B2C self‑care app), including test scope definition and entry/exit criteria.
Requirements
Experience in software testing / QA for 4+ years, including at least 2 years in telecom products and services (mobile, fixed, convergent offers, bundles, self-care applications, CRM/BSS, order management).
Experience with Netcracker Stack (TOMS – Telecom Operator Management System (core expertise); Order Management; Product Offering Catalog; Residential Order Entry; NRM / RBM – Billing systems (high-level knowledge only); E-commerce component – Device sales UI (CGM-related)).
Solid exposure to both B2C (consumer mobile, prepaid/postpaid, add‑ons, digital channels) and B2B (enterprise connectivity, managed services, SLAs, account hierarchy).
Experience working in large transformation or migration programs (e.g., new BSS/OSS stack, CRM replacement, channel modernization) with multiple vendors and cross‑functional teams.
Good understanding of telecom product catalogue concepts (plans, add-ons, discounts, bundles), rating logic, billing cycles, and invoicing processes.
Familiarity with order capture and order management flows (online, mobile application, retail, call center), including provisioning, activation, and number portability.
Experience validating integrations between CRM/BSS, mediation systems, billing platforms, payment gateways, and digital channels.
Ability to read, analyze, and challenge business requirements and solution designs from a telecom perspective (e.g., channel consistency, multi-SIM scenarios, corporate hierarchy structures, approval of workflows).
Level of English – Upper-Intermediate and above.
Nice to have
Experience with Netcracker.
Why join us
Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
The opportunity to change the project and/or develop expertise in an interesting business domain.
Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
Certification compensation (AWS, PMP, etc).
Referral program.
Private health insurance and compensation for sports activities.
Join us!