Project Manager (web, middle, US market)

Genesis is a digital agency which supports clients and projects spanning various industries, organization sizes, missions, and visions. Our clients range from start-ups to big brands, from non-profit organizations to software platforms and commercial brands.
Now we are looking for a Digital Project Manager to manage projects, elicit and manage requirements, grow client accounts, and assist with pre-sales and internal process improvement initiatives.
Your responsibilities will include :
• Leading day-to-day communication with clients — from kickoff to delivery and support after.
• Managing several kinds of projects (website development, design, SEO optimization and analytics): timelines, budgets, deliverables.
• Eliciting and managing requirements for the projects. Translating client goals and needs into actionable tasks for our design, dev, SEO, and analytics teams.
• Creating project documentation: briefs, SOWs, BRDs, roadmaps, diagrams, and other PM/BA artifacts.
• Assisting in creating quotes and proposals.
• Keeping internal and external stakeholders aligned at every stage of the project.
• Spotting opportunities for upsells and supporting the sales process.
• Tracking project performance, timeline, budget and ensuring work meets quality standards.
• Building long-term client relationships.
Requirements :
• 3-5+ years of experience managing several client projects, preferably in an agency or client-facing environment.
• Adeptness at managing multiple (up to 4-6) projects in parallel (2 midsize + 2-4 small).
• Experience in eliciting, modeling, documenting and managing requirements.
• Knowledge of the website development lifecycle (SDLC) and how it applies to custom CMS builds.
• Knowledge of best practice design principles (UI/UX).
• Experience with content management systems such as Drupal, WordPress and others.
• Experience with marketing automation platforms like Salesforce, Eloqua, Marketo, HubSpot, etc.
• Experience with project management tools (Jira, Trello, Asana) and product roadmapping tools (Miro).
• Adeptness at building relationships with entry-level client staff up to C-level stakeholders.
• The ability to align working hours as closely as possible with the EST timezone (9:00 AM – 5:00 PM).
• Experience with sales, pre-sales calls, workshops, onboarding new clients.
• Excellent written and spoken English (C1-C2).
• Optional but great to have: knowledge of SEO, web analytics and basics of QA.
What we offer :
• Competitive salary (based on your experience).
• Annual bonus based on the company year's results.
• Fully remote work with possibility to work from anywhere.
• Direct access, consulting and mentorship from the C-suite.
• Opportunity for development and career growth.
• Supportive team culture built on respect and open feedback.