Product Manager - CDP and Consumer MDM

Product Manager - CDP and Consumer MDM at Mattel Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! How We Work: We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at and Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: The Culture at Mattel Corporate Philanthropy ","CustomFacetTerm":"campaign"}}]"> Skip to main content English Filter Languages English English Français French About Us Brand Portfolio Citizenship Careers Investors News Shop Search Jobs Search Keyword Location Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles Search 0Saved Jobs Recently Viewed Jobs Join Our Talent Community Sign Up for Job Alerts Back We're looking for people who are up for the challenge of honoring a eighty year legacy by making their own mark in new frontiers. If being part of a remarkable transformation energizes you, you're in the right place. We need pioneers, inventors, designers and entrepreneurs of all kinds. 2nd shift Supervisor Distrib Center Ops (Bilingual) Jonestown, Pennsylvania Apply now Apply later Save job Apply nowApply later Save job Please turn off any pop up blockers before clicking apply now Posting Title 2nd shift Supervisor Distrib Center Ops (Bilingual) Requisition Number R238193 Company Mattel Sales Corp. Location Jonestown, Pennsylvania Address 575 Old Forge Road Zip Code 17038 Job Category Strategy/Planning CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Our commitment to quality and safety is paramount to what we do and is built into every product we design and manufacture. And we do this with unwavering integrity, unbridled passion, and laser-like focus to earn grown-ups’ trust and put smiles on kids’ faces around the world. Our mission is to be an industry leader in producing the most trusted, safe, durable, and highest quality toys in the most regulatory compliant, environmentally, and socially responsible way. The Supervisor, Distribution Center Operations (B2B) operates in a fast-paced, customer-focused distribution environment and is responsible for coordinating, directing, and supervising teams to deliver exceptional service to Mattel’s retail, wholesale, and business customers. This role focuses on order fulfillment, inventory accuracy, operational efficiency, and service execution, ensuring customer orders are processed accurately and shipped on time in support of Mattel’s business objectives. This position reports directly to the Associate Manager, 2nd Shift B2B Operations and plays a key role in supporting the Pennsylvania Distribution Center's service and operational objectives. To perform this job successfully, an individual must: Supervise, coach, and develop team leads and associates supporting B2B distribution and fulfillment operations. Coordinate and manage daily workflow to ensure timely processing of customer orders, prioritizing safety, quality, accuracy, and service. Leverage Warehouse Management Systems (WMS), transportation systems, and reporting tools to plan staffing, monitor order flow, and adjust priorities based on customer demand and operational requirements. Ensure all customer orders are picked, packed, staged, and shipped accurately while meeting customer routing, compliance, and service requirements. Monitor and drive performance against key operational metrics Lead training and development initiatives to ensure teams are equipped to meet evolving business demands and operational goals. Promote a culture of accountability, continuous improvement, operational excellence, and customer service throughout the distribution center. Ensure compliance with Mattel policies, procedures, quality standards, and safety requirements while maintaining a positive, inclusive, and engaging work environment. Partner with People & Culture (P&C) and site leadership to address employee relations, engagement, talent development, and performance management. Collaborate cross-functionally with Inventory Control, Transportation, Planning, Customer Service, and other support functions to resolve order and fulfillment issues and improve service levels. Support peak season planning, promotional activity, new product launches, and volume surges to ensure operational readiness and execution excellence. Lead or participate in continuous improvement initiatives focused on productivity, quality, cost reduction, process optimization, scalability, and customer satisfaction. Ensure adherence to retailer compliance requirements, shipping schedules, and customer-specific operating procedures to minimize chargebacks and maximize service performance. Drive operational discipline through standard work, daily management systems, root cause analysis, and problem-solving methodologies to improve efficiency and service outcomes. Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines. Able to collaborate with employees, leads, supervisor, and management. Skilled at creating and maintaining functional and cross-functional partnerships. Strong writing skills. Able to write reports and correspondences. Strong reading skills. Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/ procedures, operating and maintenance instructions. Strong oral communication skills. Able to speak effectively before groups of employees, leads, supervisors, and management. Strong analytical and reasoning skills. Abe to analyses and interpret reports, graphs, and other data. Strong mathematic skills- ability to calculate figures such as percentages, volume, cost, time. Experience working in a warehouse or logistics environment preferred Bilingual (Spanish) preferred What It’s Like to Work Here: We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential. Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022. Visit us at and Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: The Culture at Mattel Mattel Investor Highlights Share this job Facebook X LinkedIn Email EEO and Accessi