People Operations Analyst (Contract)

People Operations Analyst (Contract) Skip to content Copy Logo as SVG Copy Wordmark as SVG Brand Guidelines Products Agent Stack AI SDK AI Gateway Sandbox Workflows Passport eve Core Platform Security Content Delivery Fluid Compute Observability CI/CD Tools Next.js Vercel Agent Vercel Plugin Domains v0 Resources Learn Docs About Blog Changelog Knowledge Base Build AI Apps Web Apps Marketing Sites Platforms Commerce Explore Customers Marketplace Partner Finder AWS Community EnterprisePricing Get a DemoLog InSign Up Ask AIDashboard Products Agent Stack AI SDK AI Gateway Sandbox Workflows Passport eve Core Platform Security Content Delivery Fluid Compute Observability CI/CD Tools Next.js Vercel Agent Vercel Plugin Domains v0 Resources Learn Docs About Blog Changelog Knowledge Base Build AI Apps Web Apps Marketing Sites Platforms Commerce Explore Customers Marketplace Partner Finder AWS Community Enterprise Pricing Get a DemoLog InSign Up People United States Full Time People Operations Analyst (Contract) Careers / People People United States Full Time About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We're looking for a People Operations Analyst to join our team on a 6-month contract. This is a hands-on, execution-focused role. You'll be in the work every day: processing transactions in Workday, working the helpdesk queue, pulling reports, and supporting employees through key lifecycle moments like onboarding and offboarding. This isn't a role about setting strategy. But it is a role for someone who notices when something could be done better and says so. We want someone who takes pride in clean data, fast turnaround, and a smooth employee experience, and who brings curiosity to the work, not just compliance. What You Will Do: Work the helpdesk: Triage and resolve incoming People Operations tickets in FreshService (transitioning to Serval). Answer employee questions on HR policies, processes, and systems. Know when to escalate and when to just handle it. Process transactions in Workday: Enter and maintain accurate employee data across the full lifecycle: new hires, terminations, job changes, transfers, and more. Own data quality in your lane. Support onboarding and offboarding: Coordinate day-one logistics, ensure Workday records are set up correctly, and help employees and managers navigate transitions cleanly. Pull and deliver reports: Run standard and ad hoc reports out of Workday to support the People team, Finance, and leadership. Know your data well enough to flag something that looks off. Spot and flag improvements: You won't be asked to redesign the function, but if you notice a recurring ticket that could be automated, a process step that adds no value, or a gap in our knowledge base, we want to hear it. About You: 2–4 years of experience in People Operations, HR Shared Services, or a similar operational HR role Hands-on Workday experience. You're comfortable processing transactions and running reports, not just navigating the UI Experience working a helpdesk or ticketing queue (FreshService, Zendesk, ServiceNow, or similar) High attention to detail; you catch data errors before they become problems Clear, professional written communication. A lot of your employee interactions will be in writing Self-directed and organized; you manage your own queue without needing daily direction A natural inclination to ask "why do we do it this way?" and the judgment to know when to act on the answer vs. when to just get the work done Benefits: Competitive compensation rate Inclusive Healthcare Package + Equity (FTE) Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. (FTE) We will provide you the tech you need to do your role The estimated annual cash salary for this role is $95,000.00 - $115,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Apply for Role Apply Now. Tell us why you’d be a good fit for the People Operations Analyst (Contract) role. 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Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications ​United States​Germany​United Kingdom​Argentina​Australia​Canada​India​Japan​Other Will you require Visa Sponsorship now, or in the future? ​Yes​No Your authorization to work in the country where you live. Please choose the option that describes your work authorization. ​I am authorized to work in the country due to my nationality​I am authorized to work in the country based on a valid work permit and do not need a company to sponsor my visa​I am authorized to work in the country based on a valid work permit which needs to be sponsored by the company I work for​I am not authorized to work in the country and need visa support​Other Do you live in one of the following states? Alabama, Alaska, Delaware, Kansas, Maine, Mississippi, Montana, Nebraska, New Mexico, North Dakota, South Dakota, West Virginia, or Wyoming. ​Yes​No Where did you first hear about this role? ​Events​Built In​LinkedIn​Google Search​Advertisements​Other job boards​LLMs (ChatGPT, etc.)​I'm a Vercel customer​Referral from a Vercel customer​Referral from a Vercel team member​Social media (X, Instagram, YouTube, etc.)​Other Content (news articles, podcasts, blogs)​Developer communities (GitHub, Hacker News, Reddit, etc.)​Other By submitting my application, I acknowledge that I have read and understand Vercel’s Job Applicant Privacy Notice ​Acknowledge/Confirm Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. ​I have reviewed and confirmed that all the information provided is accurate and complete. U.S. Standard Demographic Questions. At Vercel, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. As part of this commitment, we invite you to voluntarily provide demographic information. Your responses will be used (in aggregate only) to help us better understand the diversity of our applicants and identify areas of improvement in our recruitment and hiring process. Your responses, or decision not to respond, will be kept confidential and will only be used in aggregate form for diversity and inclusion efforts. This information will not be associated with your specific application and will