P2P Team Leader - Front Office

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Looking for stable employment, work flexibility, and a clear career path? This offer is just for you!
1. Process
Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
Acting as a subject-matter expert and quality gatekeeper for P2P Front Office activities.
First contact for issues escalation within P2P process
Cooperation with Internal and External Audit
Performing P2P controls
Advising other team members in terms of P2P process matters
Introduce Improvements within P2P process
2. Coordination:
Coordinate completion of all P2P processes
Delegate tasks
Distribute the workload and supervise the team in day to day operations
Managing HR Matters
Communicate deadlines
Monitor the team performance
Resolve or escalate any process issues
Attend and lead team meetings
Prepare reports
Building relationship with the countries during day to day operations
3. Communication:
Point of contact to the affiliates management
Report to GBS manager
Provide the guideline to the team based on the management decisions
4. Motivation:
Motivate team members
Listen to team members’ feedback and resolve or escalate any issues
Suggest and organize team building activities
Create a positive team environment
AOB- Any other businesses related to P2P process
Bachelor’s Degree (preferably in Accounting or Finance)
English proficiency at B2-C1 level
Deadline orientation and accuracy
Team player
Good organizational skills
Able to communicate information effectively
Be able to motivate team
Natural leadership skills
P2P Process knowledge
Check out what we have prepared for you:
Stable employment based on a contract of employment (umowa o pracę) with fixed business hours, Mon-Fri (08:00/09:00 – 16:00/17:00), in a rapidly growing SSC company
Fast and secure remote recruitment process with the possibility of signing a preliminary agreement to secure your future employment.
Full onboarding tailored to your individual pace and ongoing support from a Team Leader.
Hybrid work model
Support in developing your individual career path.
Comprehensive benefits package: Medicover private medical care, group insurance, access to the Medicover Benefits platform, co-financing for Medicover Sport card, language course subsidies, additional leave for volunteering, and reimbursement for eyewear.
Training platform and a range of specialized internal and external training sessions led by qualified experts.
Employee Referral Program with bonuses for recommending new talent.
Opportunities to actively participate in various charitable initiatives supporting local communities and organizations.
Semi-annual bonus based on performance.
Office location in the immediate vicinity of the "3 Stawy" Shopping Center, with easy access from the center of Katowice.
Dedicated parking for employees.