Operation Program Manager--Administration

Overview
Global Manufacturing Operations (GMO) under Microsoft Devices Operations is responsible for end-to-end Tier-1 manufacturing across Asia, supporting products including Surface, Xbox, accessories, and repair lines. The GMO Asia Manufacturing Operations (AMO) team manages factory operations spanning China (Suzhou) and Vietnam (PVN), covering Manufacturing Engineering, Product Engineering, Test Engineering, Factory Management, NPI Launch, Supplier Quality, and Sustaining Operations.
We are looking for an Office Manager to serve as the operational and people-support backbone of our Vietnam factory site. This role partners closely with site leadership, HR, Global Talent Acquisition (GTA), and cross-functional teams to drive hiring coordination, new hire onboarding readiness, people plan deployment / headcount tracking, and to be an active culture and morale leader, including Microsoft GIVE and volunteer events.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Hiring, Onboarding, and People Operations Support. Coordinate end-to-end site hiring logistics in partnership with hiring managers, HR, and recruiting (e.g., interview logistics, candidate visit coordination, offer/onboarding readiness, and joining communications).
Culture, Morale, and Employee Engagement. Act as an active member/partner of the site morale committee, driving a consistent engagement rhythm and inclusive participation across teams. Plan and execute morale / engagement events (team-building, recognition moments, Microsoft GIVE / volunteering events, culture days), including vendor coordination, budget tracking, and post-event learnings.
Site Administration and Business Rhythm. Own the Vietnam site operational cadence and readiness support: leadership visits, site events, town halls/AMAs, cross-site workshops, and factory tours.
Manage core office operations support (as applicable to the site): meeting logistics, space/room scheduling coordination, supplies/services coordination, and vendor engagement.
Create clear communications for the site (announcements, event communications, onboarding notes), and ensure information is organized and easy to find.
Qualifications
Required Qualifications:
Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related rolesOR equivalent experience.
Preferred Qualification:
Demonstrated experience coordinating hiring and onboarding activities in partnership with HR/recruiting and hiring teams.
Proven ability to plan and execute employee engagement / morale events, including logistics, budget discipline, and stakeholder coordination.
Strong organizational skills with attention to detail; able to manage multiple workstreams, deadlines, and follow-ups.
Excellent written and verbal communication skills in English.
Experience supporting a manufacturing site / factory environment or multi-site operations.
Experience with headcount tracking / people plan deployment and leadership reporting.
Proficiency in Vietnamese and English (Mandarin is a plus).
Familiarity with Microsoft tools (Teams, Outlook, SharePoint, Excel; Power Automate/Power BI a plus).
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.