Manager, Logistics Performance (Regional)

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
The Manager, Logistics Performance acts as the primary interface between country operations and regional logistics, ensuring alignment on priorities, performance, and execution.
The role is responsible for analyzing logistics performance, identifying improvement opportunities, and driving operational enhancements across the network. It ensures that logistics initiatives are translated into effective execution at the operational level, while also elevating operational needs and constraints to regional logistics.
This role is critical to bridging strategy and execution in logistics, ensuring that logistics performance directly supports overall operational outcomes.
Scope of Responsibility
Coverage: Multi-country / regional scope
Stakeholders:Regional Logistics
Country Operations Teams
Area Managers
Operational Excellence (OpEx)
Focus areas: Logistics performance, last-mile / supply chain execution, operational alignment
Nature of role: Individual contributor with cross-functional ownership and influence
Responsibilities
1. Regional Logistics Interface & Alignment
Act as the main point of contact between Operations and Regional Logistics
Ensure clear alignment on priorities, initiatives, and timelines
Translate regional logistics strategies into actionable plans for country operations
Provide structured feedback from operations to regional logistics, ensuring:Local constraints are understood
Operational feasibility is considered
Execution risks are proactively flagged
2. Logistics Performance Monitoring & Analysis
Track and analyze logistics KPIs across countries (e.g. delivery times, cost efficiency, service level, utilization)
Identify:Performance gaps and inefficiencies
Variability across markets
Root causes of underperformance
Develop regular reporting and performance reviews for both Operations and Regional Logistics
Provide data-driven insights and recommendations to improve logistics performance
3. Prioritization & Initiative Management
Consolidate and prioritize logistics-related needs from Operations
Ensure prioritization is:Structured
Data-driven
Aligned with regional and business priorities
Coordinate with Regional Logistics on:Initiative roadmap
Resource allocation
Implementation sequencing
Track progress of key logistics initiatives and ensure timely execution
4. Operational Improvement & Execution
Identify and drive logistics improvement opportunities across markets
Support implementation of:Process improvements
Efficiency initiatives
Cost optimization measures
Ensure initiatives are:Properly communicated
Operationally embedded
Measured for impact
Act as a problem solver for cross-functional logistics issues, ensuring resolution and follow-up
5. Stakeholder Management & Communication
Build strong working relationships with:Regional Logistics teams
Country Operations leaders
Area Managers
Facilitate regular alignment forums (e.g. performance reviews, planning sessions)
Ensure:Clear communication of priorities and expectations
Transparency on performance and progress
Alignment across stakeholders
6. Continuous Improvement & Standardization
Drive standardization of logistics processes and best practices across markets
Identify opportunities to:Improve operational consistency
Increase efficiency and scalability
Reduce complexity
Support development of tools, frameworks, and reporting structures to enhance logistics management
Success Metrics
Improvement in logistics KPIs (e.g. delivery time, service level, cost efficiency)
Reduction in operational inefficiencies and variability across markets
Successful delivery of logistics initiatives (on time, with impact)
Alignment and satisfaction between Operations and Regional Logistics
Quality and adoption of performance reporting and insights
3–6 years in logistics, supply chain, operations, or consulting
Experience in multi-country or regional roles preferred
Background in last-mile logistics or warehouse operations is a strong plus
Strong analytical and problem-solving capabilities
Advanced Excel / Google Sheets (required)
Experience with BI tools is a plus
Ability to structure complex topics and drive clarity
Strong stakeholder management and communication skills
Ability to operate in a cross-functional and matrix environment
High ownership and execution focus
Ability to translate data into practical operational actions