Local IT Technician (f/m/d)

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
As our new Local IT Technician (f/m/d) at Ubisoft Mainz, you are responsible for delivering support for the local site employees. You enable production to deliver great games via your superb IT service to enrich players' lives.
What you will do:
• Offer on-site and remote support to end users within the local responsibility
• Incidents and Requests management
• Manage local infrastructure (servers and network) where required
• Ensure approved security best practices and policies are being applied
• Provisioning and maintaining the employees work environment
• Interact with external vendors regarding support requests
• Strive to continually improve IT policies and processes
• Provide support for events & meetings
• Support employees during equipment moves
• Maintain the IT asset inventory
• Build and update documentation
What you bring:
Relevant education in Information Technology or equivalent experience
2+ years of experience in technical support to end users (Workstations, Laptops, Smartphones)
Excellent knowledge of Microsoft operating systems, Microsoft Office suite
Good knowledge of networking, cabling
Good dexterity and ability to perform manual labor
Good knowledge of SCCM, Active Directory
Great sense of customer service
Team spirit, good listening, communication, and organizational skills
Good English skills (spoken and written)
Nice to have:
Linux knowledge
Knowledge of multimedia equipment
Scripting ability (batch files, PowerShell)
Mac OS X knowledge
MCSE, MCSA or MCP certification
Knowledge of agile methodologies
What to send our way:
Your CV, highlighting your education, experience and skills.
A cover letter including your earliest starting date, expected salary and why you would like to join us.
Please note that we are unable to provide visa sponsorship for this role. Candidates must have valid work authorization in Germany.
What we offer:
Relocation support: We offer financial support in form of a cash allowance and assistance with accommodation search.
Ubisoft Blue Byte Academy: We offer multiple opportunities for you to discover your full potential and develop yourself in various areas. Guest speakers from the industry, workshops, and access to our training and development platform as well as to our in-house library
Discounted and free games: Discount on employee game orders & free Ubisoft games on Ubisoft Connect
Monthly Mobility Budget: 80€ per month that can be used on bicycle lease, parking spot rental or public transportation ticket
Up to 350€ childcare support per child per month
Company Pension Scheme: We offer an attractive company pension scheme
Gym subsidy: We contribute 50% (up to a maximum amount of 25€) towards the monthly cost of a gym membership of your choice
26 days paid vacation per year
Corporate Benefits web portal: Employee discount program for affiliated retailers, shops, and service providers
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.
For further information, please check