Life Time Living Assistant Operations Manager

The Real Estate Team is a significant part of the growth engine of our company. We thrive on finding the best property and markets to expand our portfolio of Athletic Resort destinations. We work side by side with our Team Members in the Property Development group by leveraging continual collaboration throughout the life cycle of each project. When you join our team, you are joining a group of fun and talented people. We offer an incredible benefits package, generous club discounts, and a fully subsidized Signature Life Time membership.
Position Summary
The Life Time Living Assistant Operations Manager supports the operating performance of Life Time Living properties in accordance with policies and applicable laws. The Life Time Living Assistant Operations Manager partners with Life Time leaders across numerous functions to drive superior operational results and financial performance for Life Time Living while maintaining a seamless integration with Life Time’s healthy way of life mission and Life Time Athletic country clubs.
Job Duties/Responsibilities
Drive financial and operational performance of each Life Time Living property, including occupancy, revenue, expenses and capital expenditures against budget and business plans; implements specific strategies to ensure goals and objectives are achievedCoordinate preparation of annual operating and capital budgetsEvaluate market conditions and trends in each market for potential impact and identifies necessary changesEnsures timely and accurate reporting for property partners and investors as neededWork with Operations to ensure appropriate selection, training, support and oversight of Residential Property Leader for each propertyWork closely and collaboratively with leaders throughout the Property Development, Operations, Finance/Accounting, Branding, Legal, Technology and other functional teams on meeting the needs of existing and future Life Time Living projectsSupport and help to drive setup, training, and effective administration and usage of all property management toolsIdentify, create and maintain integrations between all properties and Life Time’s services and offerings to ensure a seamless and exceptional healthy way of life experience for all residentsMonitor and ensure adherence to all policies and procedures as well as compliance with federal, state and local Fair Housing and OSHA lawsManage relationships with outside vendors and third-party licensorsWork with leadership to ensure exceptional residential experiencesEnsure timely resolution of resident issues and escalated complaints fromEnsure the highest standards are maintained; evaluates on-site management, concierge, leasing, maintenance and facility operations in areas of efficiency and adherence to Life Time brand standardsBuild on and continually improve the systems, process and procedures used to manage properties to consistently high standards including but not limited to Living Operating SOP’sResponsible for oversight to ensure all leases and related forms are properly, accurately and completely executed
Minimum Required Qualifications
Excellent verbal and written communication skillsDemonstrated proficiency using MS Office Exceptionally strong project and program management as well as collaborative problem-solving skillsBudget preparation and strong ability to analyze financial reportsExceptional customer service skills and demonstrated ability to maintain strong working relationships with internal and external clientsPossession of or ability to obtain a Real Estate LicenseTravel of up to 25% may be required
Education:
Bachelor's Degree in a related field
Years of Experience:
7 years of related work experience, with experience as Community Manager or Regional Property Manager
Licenses / Certifications / Registrations:
Possession of or ability to obtain a Real Estate License and CPMPreferred Qualifications:
Experience using Entrata, Yardi, and/or RealPage
PayThis is a salaried position starting at $85,000.00(or applicable minimum salary, if higher) and pays up to $117,000.00, based on experience and qualifications.
Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.