Lead Service Integration Engineer

We are looking for a Lead Service Integration Engineer for a long-term assignment (minimum 12 months) focused on Service Vendor Integration within the Store and Supply Chain domain.
This leadership position requires an experienced professional capable of spearheading the design and delivery of intricate integration projects while mentoring cross-functional teams. Operating within a hybrid cloud and on-premise environment, you will play a critical role in transforming a fragmented IT landscape by driving end-to-end system integration, improving data flow, and increasing visibility and control.
Responsibilities
Design and implement service integrations across hybrid environments (cloud and on-premise)
Improve data integration and flow between distributed systems
Work with API management solutions and REST-based services (e.g., ServiceNow)
Integrate and align process management tools to enhance system efficiency
Develop and optimize integrations for SaaS platforms (e.g., ServiceNow)
Drive observability and monitoring efforts using tools like Grafana to enhance system transparency
Establish clear end-to-end visibility of environments and dependencies
Collaborate with stakeholders to ensure system alignment and integration success
Requirements
5+ years of hands-on experience as a Service Integration Engineer or in a similar role
At least 1 year of relevant leadership experience
Solid understanding of API management and REST-based services
Background in Kotlin (Java may be accepted as an alternative)
Proficiency with distributed data sources and complex system landscapes
Expertise in SaaS platform integrations, particularly ServiceNow or similar tools
Knowledge of cloud environments, preferably Azure
Strong skills in monitoring and observability tools like Grafana or Prometheus
Ability to work independently, structuring complex environments effectively
Proactive and solution-oriented mindset
Excellent command of written and spoken English (B2+ level)
Nice to have
Familiarity with ServiceNow integrations for enhanced system connectivity
Exposure to both cloud and on-premise architectures for hybrid solutions
Understanding of IT infrastructure and SRE principles
Showcase of a Site Reliability Engineer mindset and focus for operational excellence