Lead AI Workplace Solutions Engineer

We are looking for a Lead AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences.
Responsibilities
Manage and evolve Microsoft Teams and core collaboration services
Support AI-powered tools while ensuring proper governance, adoption and cost control
Drive onboarding, licensing and compliance processes for AI applications and development tools
Implement automation and integrations using Microsoft Graph and related technologies
Provide advanced support for complex cross-platform issues
Ensure security, compliance and alignment with enterprise AI governance standards
Collaborate with cross-functional teams to design and improve workplace and AI solutions
Maintain documentation and contribute to service enablement and knowledge sharing
Requirements
5+ years of experience in workplace solutions engineering or related roles
Expertise in Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools
Familiarity with AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor and similar platforms
Understanding of modern cloud platforms and identity management (e.g., Entra ID)
Skills in automation and scripting (PowerShell, Python)
Knowledge of AI governance, compliance and responsible use practices
Strong troubleshooting skills across integrated workplace and AI environments