Kinaxis Analyst

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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In this role, you will work closely with IT and business users globally to manage end-to-end supply chain planning processes using Kinaxis RapidResponse. You’ll have the opportunity to contribute and make a difference in a challenging and exciting high-tech environment.
How you’ll make an impact:
Collaborate with users to understand business requirements and configure solutions in RapidResponse
Design, build, test, and deploy RapidResponse resources, including workbooks, alerts, forms, scripts, automation chains, widgets, and dashboards
Apply demonstrated understanding of control tables, data models, and mappings to solve business problems
As a core member of the Kinaxis Center of Excellence (COE) team, apply best practices in RapidResponse configuration to meet business needs
Assist end users with interpreting planning results
Facilitate, plan, and support new functionality releases, including periodic Kinaxis service updates
The must haves:
Strong understanding of Material Requirements Planning (MRP) and RapidResponse analytics
Deep understanding of RapidResponse data integration using TALEND or similar ETL tools
Excellent analytical and troubleshooting skills
Exceptional interpersonal skills and ability to communicate effectively, both verbally and in writing
Ability to manage multiple priorities and perform well in a fast-paced environment
Strong work ethic and high attention to detail
Bachelor’s degree in Science, Technology, Engineering, Mathematics, or a related field
4-6+ years of firsthand experience with Kinaxis RapidResponse or similar planning tools
Nice to have:
Experience with supply chain operations in a manufacturing or high-tech environment
Familiarity with Agile project management methodologies
Knowledge of advanced analytics and reporting tools
Experience with scripting languages such as Python or JavaScript
Strong presentation skills
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.