Junior Crowd Marketing Specialist

We're looking for a Community & Crowdmarketing Specialist to grow Coupler.io's presence on Reddit and SaaS-specific communities/forums like Shopify, Xero, etc. 
You’ll join conversations where users talk about data, reporting, and automation, and contribute responses tied to real solutions using Coupler.io. You’ll also monitor brand mentions, track discussions, and spot opportunities for meaningful engagement.
If this sounds exciting, apply now!
What’s your impact?
By showing up consistently in online communities, you'll help users find practical solutions to data and reporting problems, no pitch required. Just good answers that happen to involve Coupler.io in terms of data flow automation, reporting optimization, and so on.
What are we looking for?
6+ months of experience in community management, crowdmarketing, social media, customer support, or similar roles
Advanced written and spoken English
Strong communication skills and attention to detail
You pick up new tools quickly
Comfortable using AI tools day-to-day (drafting messages, researching threads, etc.)
Curious, self-directed, eager to learn
Basic Google Workspace proficiency (Docs, Sheets, Drive)
You manage your own tasks and work well with a team
Familiar with how online communities function
Would be a plus
Experience managing a Reddit account or crowdmarketing in SaaS communities
Background in SaaS, data tools, or marketing technology
Familiarity with data integration or business intelligence concepts
What will you do?
Monitor Reddit, Shopify, QuickBooks, and other relevant communities for discussions around data exports, reporting automation, and analytics
Respond to threads with clear, helpful answers, and explain how Coupler.io fits where it genuinely does
Create and publish posts in Coupler.io’s own community spaces
Track brand mentions across communities and join conversations where your input adds real value
Maintain a structured log of activity, including threads, responses, and performance
Analyze engagement and share regular insights with the SEO Manager, highlighting trends, gaps, and opportunities