JIRA/Confluence Administrator

Team.Inno – one of the most experienced Belarusian companies providing full-circle software development, implementations and supporting, business analysis, design, testing and project management services.
Over 18+ years , we’ve implemented over 1600 projects in different industries for our clients in the USA, Canada, UK, Germany, France, Italy, Japan, and other countries. Our team specializes in 40+ business domains , including Artificial Intelligence, Machine Learning, Augmented & Virtual Reality.
Today, Team.Inno brings together over 3500 employees across its offices in Belarus, Poland, Georgia, Germany and Lithuania. We are constantly looking for both experienced professionals and entry-level specialists, and starting in 2025, we also offer free online courses for everyone who wants to begin a career in IT.
Here you can work on projects of different scales, explore various domains, and choose your own career path. Join us!
Key Responsibilities:
• Administer, configure, and maintain JIRA and Confluence environments;
• Develop custom workflows, fields, screens, and dashboards;
• Monitor system performance and troubleshoot technical issues;
• Collaborate with stakeholders to gather requirements and implement effective solutions;
• Ensure data integrity, access control, and system security;
• Manage end-to-end Atlassian licenses and add-ons (e.g., Insight, BigPicture);
• Support agile teams in project tracking, reporting, and process improvements.
Required Skills:
• 3–4+ years of professional experience as a senior JIRA/Confluence administrator;
• Deep experience in Atlassian administration (JIRA & Confluence);
• Familiarity with REST APIs and integration with third-party tools;
• Solid understanding of agile methodologies and project tracking;
• English B2;
• Ability to troubleshoot performance issues and optimize workflows.
Nice-to-Have:
• This role goes beyond standard administration: it requires scripting (e.g., Groovy, ScriptRunner), advanced reporting using Structures, workflow automation, and improving usability across multiple teams;
• Experience with Structures, Automation for Jira, and other Atlassian add-ons;
• Knowledge of JavaScript or other scripting languages;
• Hands-on experience with modern AI tools and frameworks, and a solid understanding of their practical implementation in real-world projects;
• Experience with Jira Cloud migrations or large-scale instance migration projects.
We offer:
Learning and Development:
• A wide range of diverse projects in industries such as FinTech, Medicine, Entertainment, eCommerce, Gaming, Artificial Intelligence, and more;
• A broad technology stack with the opportunity to switch between technologies;
• Individual growth plans and regular reviews of conditions (project roles, salary level);
• Preparation for interviews with international clients in English.
Work Environment:
• On-site work format;
• Spacious and comfortable workstations;
• Detailed onboarding: introduction to the team, processes, and policies, office tour, welcome card;
• Cozy kitchens, game rooms, coworking spaces, and lounge areas.
Additional Perks:
• Voluntary health insurance;
• Discounts from partner companies (from pizzerias and bookstores to electronics stores).
If you’re looking for real opportunities to grow professionally and take control of your career - we’ll be happy to welcome you to our friendly team!
The creation of the workplace is planned for the longer term