ICP Specialist

SGS is the world’s leading inspection, verification, testing, and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
PRIMARY RESPONSIBILITIES
The ICP Specialist is responsible for outlining the responsibilities and authorities in relation to post requirements of managerial, technical, and key support personnel
SPECIFIC RESPONSIBILITIES
Conduct research into and develop new ICP methods and procedures for the group in order to address analytical anomalies, client requests, and changing customer requirements
Support all operations within Geochem throughout Africa.
Keep up to date with new and novel developments in the analytical field of expertise in order to institute time savings, reliability, and efficiency improvements
Solve analytical problems with respect to sample preparation, sample digestion and instrumental troubleshooting
Conduct sample analysis using complicated and novel analytical methods
Ensure that new staff members are continuously trained, job observations performed, and staff verified as competent
Provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct quality procedures and health and safety guidelines
Ensure that laboratory tests are performed in order to produce reliable and precise results to meet client requests and requirements
Carry out routine tests accurately and follow strict SGS methodologies
Operate and maintain standard analytical laboratory equipment
Calculate, verify, record, interpret, and report results to present to management and clients
Ensure strict adherence to SGS Health, Safety, Quality procedures, protocols, and requirements.
Maintain effective participation in proficiency testing schemes, maintain and monitor performance excellence, and report to agreed schedules
Timeously address and close out non-conformances, corrective actions, and improvement requests.
Conduct customer complaint Investigations as required and provide technical solutions to solve the problems
Responsible for sample routing, formulating changes, improving workflow, and maximum utilization of resources in the departments.
Coordinate Method Development and Method Validation
Responsible for effective and appropriate use of equipment and facilities
Assist with results evaluation
Determine accreditation requirements and implement and monitor
Fulfils the role of Technical Manager as per SANAS ISO17025 requirements
Ensure that company policies are adhered to by the staff
Available to travel throughout Africa.
Adhere to all quality and safety requirements of the SGS management system
Perform any other reasonable tasks as assigned by the direct line manager
PROFILE
Education
BSc, M.Sc. Chemistry, PhD in Analytical Chemistry or equivalent, or Science and/or proven years of laboratory, knowledge, skills, and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning
Languages: Proficiency in English (Read, Speak, Write)
Advance Microsoft software experience
Valid driver’s license
Valid Passport
Experience
Minimum of 5 years of work experience in a testing environment or relevant field
Solid Management/Senior Supervisory experience
Minimum 3 years of method development and validation experience.
Good understanding of ISO/IEC 17025 standard
Document and report writing experience
Must be fully acquainted with the LIMS system (SLIM)
Expert working knowledge of the mining and minerals industry
REQUIRED SKILLS
Must comply and conform to the Quality Management System (ISO17025 and SANAS)
Good coordination and management skills
Excellent problem-solving skills
Excellent interpersonal skills and the ability to work with a variety of personalities
Ability to consistently meet deadlines
Ability to work both independently and as part of a team
Superb organizational skills and concern for order
Effective planning skills
Ability to maintain a positive and professional attitude when dealing with escalated issues
Possess excellent verbal and written communication skills
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment
Proven time management skills and a strong attention to detail
COMPLIANCE & AUTHORITY
Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified, or when nonconformity is identified.