Global Transaction Project Intern(GBS) - 2026 Start (BS/MS)

About the team
The System Strategy & Operations team under Global Monetization Strategy & Operations is responsible for standardizing processes, driving product adoption, user satisfaction and loyalty of our transaction platform, building relationships with regional cross-functional teams, managing market voice, and influencing the Product team with market feedback & insights. You will work with the product team, sales and clients, finance team and other cross-functional teams to optimize transaction systems, incorporate market feedback into product strategy, and support the successful rollout of global monetization initiatives.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Support Go-to-Market (GTM) initiatives for new product and feature launches, including operational planning, rollout coordination, performance analysis
- Analyse product adoption, user behavior, and transaction data to identify pain points, inefficiencies, and trends, and provide recommendations for process and product improvements
- Develop dashboards, reports, and data-driven insights to support business decision-making and measure the effectiveness of product and operational initiatives
- Contribute to process optimization initiatives by leveraging data analysis and user feedback to improve operational efficiency and user experience
- Conduct quantitative and qualitative research, including market, competitor, and user analysis, to support product strategy and operational optimisation
- Partner with cross-functional teams including Product, Sales, Finance, and regional stakeholders to translate business needs into operational and analytical solutions
- Support the development of product documentation, training materials, and best practice guides to improve user enablement and product adoption
Requirements:
Minimum Qualifications
- Currently pursuing or recently completing a Bachelor's or Master's degree in Business, Marketing, Data Analytics, Economics, or a related field
- Business fluent in Mandarin because the role supports the regional business operations across Greater China markets
- Internship availability for at least 6 months
- Basic data analysis skills with proficiency in various data analysis tools
- Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable recommendations
- Strong communication, collaboration, and time management skills
- Proactive, hands-on mentality and the ability to adapt quickly to new challenges
If you have any questions, please reach out to us at