German-speaking Partner Onboarding Coordinator

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you detail-oriented and comfortable communicating with partners? Do you enjoy structured work where you can organize information, solve problems, and help others get started successfully? If yes, this role could be a great fit for you!
About the role
In this role, you’ll help new restaurant and retail partners get started on Wolt. You’ll guide them through the onboarding process, communicate with them (mostly in German), and make sure their menus and information are correctly set up in our systems. The role combines partner communication, coordination, and administrative work.
You’ll work closely with our German Merchant teams while being based in Budapest.
What you’ll be doing
Onboard new restaurant and retail partners to the Wolt platform
Communicate with partners via email and phone (mostly in German, all communication is remote - no in-person meetings)
Guide partners through setup requirements and processes
Upload and update menus in Wolt’s internal systems
Check that all information is accurate, complete, and up to date
Follow up on missing or unclear details with partners
Work with internal teams to resolve issues and keep onboarding on track
What we’re looking for
Fluent German and English (written and spoken)
Comfortable with phone communication and partner-facing tasks
Detail-oriented and confident working with systems and data
Organized and able to manage multiple tasks
Proactive mindset - you notice when something is missing and follow up
Able to work independently in a fast-paced environment
Nice to have
Experience in administration, operations, or customer support
Experience in hospitality, food, or retail
What we offer: 
🌍 Independent work in a dynamic, international team
💻 Modern work equipment
📚 A steep learning curve in a global tech company
🫶 Volunteer day
🍿 Snacks & drinks in the office
💳 SZÉP-card*
🏥 Private health insurance*
🏋️ All You Can Move card (self-financed)*
💙 Employee Assistance Programme - therapy & wellbeing*
% Discount on your Wolt orders*
👶 Extended parental leave for fathers: 16 weeks total*
🎓 Please note: Student contracts work a bit differently - benefits marked with * are available only to non-student employees.
If you’re excited about working in a high-growth environment, taking ownership, and being part of an ambitious team shaping how partners experience Wolt from day one - apply and let’s get the conversation going! 🚀💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.