Field Application Engineer - Memory

Position Summary
Samsung Memory is a leading force in the semiconductor industry, showcasing its unwavering commitment to innovation and technological excellence. From the volatile DRAM that supports modern computing to the non-volatile NAND that enables data storage, Samsung's memory solutions are at the core of our data-driven world. With next-generation high-performance, high-capacity, and low-power products, Samsung is pushing the boundaries of what is possible in the semiconductor industry.
As a member of the Technical Marketing Team in the Field Application Engineer role, you will analyze the EMEA market, understand customer expectations, and identify opportunities to drive business growth. You will deliver technical support and guidance, providing prompt solutions to technical issues to maximize orders for the company's products and services across various B2B markets, including Data Centre, Servers, PC, Networking, and Embedded.
Role and Responsibilities
Understand customers' requirements, short-, mid-, and long-term objectives and challenges via regular customer calls and on-site meetings
Promote new products, technical developments, and provide guidance to customers
Support all technical activities until mass production, including answering technical questions, handling documentation, samples, conducting regular technical meetings with customers, tracking progress and milestones, driving internal development and quality teams to fulfill customers' requirements, and managing troubleshooting with HQ.
Develop and maintain strong relationships with key decision-makers within the customer's organization.
Collaborate with cross-functional teams, including sales, technical/product marketing, and executive management, to ensure customer needs are met and a trusted partnership is established.
Identify and report future trends, new demands, and competition
Follow-up and attend industry events
Key Stakeholders:
Memory Marketing and Sales team
Technical marketing and QA team
Samsung Semiconductor Korea Technical Marketing Team
Major European Customers & Distributor
Skills and Qualifications
A Bachelor's degree or equivalent in Electronics or related disciplines
Demonstrated technical expertise in the semiconductor industry and computing systems such as Server, PC, and Embedded systems
In-depth knowledge of DRAM and NAND technologies is a strong plus
Comprehensive understanding of the IT industry (Server and DC markets), particularly in the memory sector, is an advantage
Minimum 7 years of experience in Field Application Engineer (FAE) or similar positions in Sales and Marketing functions
Strong communication and presentation skills, both written and verbal
Strong technical marketing and business development capabilities, along with commercial sense
Effective interpersonal and negotiation skills
Welcomes working in a multi-cultural and high intensity environment
What we offer
Samsung is a global leader in technology, opening new possibilities for people everywhere. In our center you will be part of a dynamic team, in an international work environment. Being one of the best in the industry comes with hard work, but we also make it rewarding through:
Compensation: attractive salary and performance bonus
Free breakfasts and subsidized lunches in our Munich office
Flexible working hours/ telecommuting opportunity
Health & wellbeing: wellness program, e.g. gym subscription
Quarterly team events and various team activities
About Us
SAMSUNG Semiconductor Europe, a wholly owned subsidiary of SAMSUNG Electronics Co. Ltd., has it's headquarter in Munich, Germany and operates offices all over Europe, Middle East & Africa (EMEA). The European headquarter is handling the marketing and sales activities of Samsung Electronics' component business units including Memory, System LSI, Foundry, LED and Display in EMEA for various applications including servers, data centers, mobile, industrial / automotive.
Equal Opportunity Employment Policy
Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin or political affiliation. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.
Dear Applicant,
Compliance is one of our top priorities. Therefore, please note that you must not disclose any trade secrets or any other confidential information, which you are aware of from your current or previous employers, during the application procedure. Thank you for your understanding and comp
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