Enterprise Systems Engineer

Job Description
Building Trusted Markets - Powered by Our People
At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.
We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to 'go for it' and equip our managers with the training to coach their teams to the next level.
Sound like the place for you? Join us!
Role Overview
As an Enterprise Systems Engineer at Cboe, you will design, engineer, and deliver infrastructure solutions that support both internal operations and customer-facing platforms. You will play a key role in maintaining the reliability, security, and scalability of enterprise systems while resolving complex technical issues and driving continuous improvement across infrastructure services.
This role focuses on deploying and supporting enterprise-grade infrastructure across Windows Server, VMware, Azure, and Microsoft 365 platforms. You will ensure high availability, disaster recovery readiness, and compliance with regulatory frameworks, particularly SOX-critical systems. Your responsibilities include automation, observability, and security hardening, as well as mentoring junior engineers and collaborating with cross-functional teams to support deployments, upgrades, and architectural decisions.
The ideal candidate brings a strong engineering mindset combined with a service-delivery orientation - someone who can own complex incidents end-to-end, and communicate technical decisions clearly to peers and other stakeholders across multiple time zones. This role is a key node in Cboe's follow-the-sun support model, requiring sound judgment, proactive communication, and a high standard for operational discipline.
Major Job Duties
Infrastructure Design & Deployment
Design, architect, and deploy infrastructure solutions across Windows Server, VMware vSphere, Azure, and Microsoft 365 platforms
Ensure alignment with business objectives and regulatory requirements and security baselines
System Administration & Support
Administer and troubleshoot core infrastructure services: Active Directory, DNS, DHCP, GPO, DFS, File Services, SQL Server
Manage virtualisation platforms: VMware vSphere, Horizon VDI, and Azure Virtual Desktop
Manage PKI/certificate lifecycles and lead security hardening using Microsoft Defender, Conditional Access, and Rights Management
Automation & Observability
Automate system operations using PowerShell, Graph API, and IaC tools like Ansible
Build and maintain observability dashboards to proactively detect and resolve issues while minimising false positives
Contribute reusable automation scripts and runbooks to the team knowledge base
Compliance & Documentation
Maintain accurate records of hardware, software licenses, and configuration changes
Ensure audit readiness and compliance with SOX and other applicable regulatory frameworks
Develop and document repeatable processes and runbooks for cross-training and knowledge sharing
Disaster Recovery & Backup
Ensure high availability and DR readiness of all critical enterprise systems
Implement and manage backup strategies using Rubrik; validate RTO/RPO through regular testing
Collaboration & Mentorship
Collaborate with application, cybersecurity, and business teams on deployments, upgrades, and architectural decisions
Mentor junior team members; conduct knowledge-sharing sessions
Participate in an on-call rotation including periodic daytime and infrequent weekend coverage
Innovation & Continuous Improvement
Stay ahead of emerging technologies in cloud computing, identity management, automation, and AI-driven operations
Evaluate and recommend innovations for strategic adoption; produce business cases for leadership review
Track and report on technical debt; propose prioritised remediation plans tied to the technical risk
Required Skills & Experience
3+ years of experience in an enterprise setting - experience and excellent knowledge of Microsoft Cloud Technologies - Microsoft 365, Endpoint Manager, Exchange Online, Microsoft Defender for Endpoint, Entra ID, Conditional Access Policies, Microsoft Defender for Cloud Apps.
Extensive expertise in Windows Server 2019/2022/2025, Active Directory, DNS, DHCP, Group Policy (GPO), DFS and File Services, and SQL Server.
Strong knowledge and experience with backup solutions like Rubrik
Comprehensive knowledge and enthusiasm for automating tasks using PowerShell and Graph API. Proficient in automation and configuration management systems such as SCCM, along with a solid understanding of core principles. Strong knowledge of VMware vSphere, Horizon VDi technologies, and Azure Virtual Desktop.
Understanding of Certificate management, deployment and architecture.
Strong analytical abilities and effective team collaboration skills
Excellent stakeholder management and cross-team collaboration
Excellent written and verbal communication
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is preferred. Equivalent professional experience combined with relevant certifications will be considered in lieu of a degree.
Experience Level
Minimum 3 years hands-on in an enterprise infrastructure role within a regulated industry (financial services preferred)
Demonstrated experience in a follow-the-sun or globally distributed team model
Communication & Language Skills
Fluency in English - both written and spoken - is required. Given this role's position as a critical communication bridge between Cboe's Asia-Pacific presence and its US-based teams, the ability to communicate clearly and precisely in English is essential to effective follow-the-sun operations.
Work Schedule & On-Call:
Based on follow-the-sun coverage needs, work schedules may need to adjust throughout the year during daylight savings time; shift starting times may be as early as 7AM SGT and working days are Monday – Friday.
This role requires participation in on-call rotations to support 24x7 production systems.
Weekend maintenance windows and capacity testing events are expected.
About Cboe Global Markets
Cboe Global Markets (Cboe: CBOE) is one of the world's largest exchange holding companies, offering cutting-edge trading and investment solutions to investors around the world. Cboe offers trading across a diverse range of products in multiple asset classes and geographies, including options, futures, U.S. and European equities, and FX markets. Cboe is the home of volatility trading, and the VIX Index is the world's barometer for equity market volatility.
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Cboe Global Markets is an Equal Opportunity Employer.