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Dynamics 365 Project Manager (Customer Engagement)

Itransition · зарплата не указана · European Union, Poland, Serbia, Georgia · сайт компании · опубликовано 22 апреля 2026 г.

Компания Itransition
Источник сайт компании
Опубликовано 22 апреля 2026 г.
Зарплата зарплата не указана

Описание вакансии

We are looking for a Project Manager with experience delivering end to end Dynamics 365 Customer Engagement projects (with focus on Sales, Customer Service, Field Service and Customer Insights) to lead and manage the implementation and optimization of Microsoft Dynamics 365.
Responsibilities
Lead the end-to-end delivery of D365 CE projects, from initiation through to closure
Coordinate cross-functional teams including functional consultants, developers, architects and QA
Define and manage project scope, timelines, budgets, resources, and deliverables
Build and maintain strong relationships with clients, acting as their trusted delivery advisor
Ensure alignment between business goals and technical solutions
Manage project risks, issues, and dependencies, proactively implementing mitigation plans
Report project status to internal and external stakeholders, ensuring transparency and predictability
Foster a culture of continuous improvement across the delivery process
Requirements
4+ years of project management or delivery management experience within D365 Customer Enagement modules (Sales, Field Service, Customer Service, Customer Insights)
Strong understanding of processes within D365 platform regarding CE modules
Proven experience delivering medium to large-scale IT projects using Agile, Hybrid, or Waterfall methodologies
Exceptional client management and communication skills
Strong leadership skills with the ability to manage remote, cross-functional and multi-national teams
Fluency in English (spoken and written)
Nice to have
PMP, PRINCE2, Agile certification or Microsoft D365 certifications are an advantage
Readiness for occasional business travel is a plus
What we offer
Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Gym membership compensation, corporate sport competitions (cybersport included)
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate

Навыки

  • ms dynamics 365
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