Developer Success Engineer

Developer Success Engineer Skip to content Products AI Cloud AI Gateway One endpoint, all your models Sandbox Isolated, safe code execution Vercel Agent An agent that knows your stack AI SDK The AI Toolkit for TypeScript v0 Build applications with AI Core Platform CI/CD Helping teams ship 6× faster Content Delivery Fast, scalable, and reliable Fluid Compute Servers, in serverless form Workflow Long-running workflows at scale Observability Trace every step Security Bot Management Scalable bot protection BotID Invisible CAPTCHA Platform Security DDoS Protection, Firewall Web Application Firewall Granular, custom protection Resources Company Customers Trusted by the best teams Blog The latest posts and changes Changelog See what shipped Press Read the latest news Events Join us at an event Learn Docs Vercel documentation Academy Linear courses to level up Knowledge Base Find help quickly Community Join the conversation Open Source Next.js The native Next.js platform Nuxt The progressive web framework Svelte The web’s efficient UI framework Turborepo Speed with Enterprise scale Solutions Use Cases AI Apps Deploy at the speed of AI Composable Commerce Power storefronts that convert Marketing Sites Launch campaigns fast Multi-tenant Platforms Scale apps with one codebase Web Apps Ship features, not infrastructure Tools Marketplace Extend and automate workflows Templates Jumpstart app development Partner Finder Get help from solution partners Users Platform Engineers Automate away repetition Design Engineers Deploy for every idea Enterprise Pricing Ask AI Ask AILog In Sign UpSign Up Dashboard Field Engineering Germany, United Kingdom Full Time Developer Success Engineer Careers / Field Engineering Field Engineering Germany, United Kingdom Full Time About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About The Role: Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and unlock growth by guiding customers through their most important technical milestones. DSEs proactively engage with customers in time-boxed, outcome-driven motions—such as onboarding, go-live readiness, and post-launch stabilization—that help unblock progress and set customers up for long-term success on Vercel. They work with a wide variety of customers—from fast-moving startups to established enterprises—adapting their approach to match the needs and pace of each. These engagements are designed as short, focused sprints with clear objectives, allowing DSEs to work with many customers while delivering meaningful impact. By focusing on production-readiness, performance, and optimization, DSEs ensure customers can launch with confidence and scale effectively. Beyond individual engagements, DSEs capture repeatable solutions and translate them into documentation, playbooks, and best practices—extending the impact of their work to thousands of developers. In doing so, they strengthen Vercel’s customer intelligence, reduce friction across the developer journey, and improve the overall efficiency of our customer experience. What You Will Do: Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations Identify and unblock opportunities for customer growth and expansion Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale About You: 3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role Strong knowledge of Next.js, React, and modern web performance best practices Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations. Must have used Vercel or Next.js, or a comparable platform. Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources. Bonus If You: Have contributed to open-source projects, technical documentation, or developer advocacy initiatives Bring experience in incident management, debugging serverless functions, or optimizing frontend performance Are comfortable working in a fast-paced, global, remote-friendly environment Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Salary will be based on job-related skills, experience, and location. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-DNI Apply for Role Apply Now. Tell us why you’d be a good fit for the Developer Success Engineer role. First Name input]:h-10 text-sm [&>input]:px-3 has-[:focus]:!shadow-[0_0_0_1px_var(--ds-gray-alpha-600),0px_0px_0px_4px_rgba(0,0,0,0.16)] dark-theme:has-[:focus]:!shadow-[0_0_0_1px_var(--ds-gray-alpha-600),0px_0px_0px_4px_rgba(255,255,255,0.24)] hover:shadow-[0_0_0_1px_var(--ds-gray-alpha-500)] hover:[&:has(input:disabled)]:shadow-[0_0_0_1px_var(--ds-gray-alpha-400)] hover:[&:has(textarea:disabled)]:shadow-[0_0_0_1px_var(--ds-gray-alpha-400)]" data-geist-input-wrapper="" data-version="v1" style="width:100%;--geist-icon-size:16px"> Last Name input]:h-10 text-sm [&>input]:px-3 has-[:focus]:!shadow-[0_0_0_1px_var(--ds-gray-alpha-600),0px_0px_0px_4px_rgba(0,0,0,0.16)] dark-theme:has-[:focus]:!shadow-[0_0_0_1px_var(--ds-gray-alpha-600),0px_0px_0px_4px_rgba(255,255,255,0.24)] hover:shadow-[0_0_0_1px_var(--ds-gray-alpha-500)] hover:[&:has(input:disabled)]:shadow-[0_0_0_1px_var(--ds-gray-alpha-400)] hover:[&:has(textarea:disabled)]:shadow-[0_0_0_1px_var(--ds-gray-alpha-400)]" data-geist-input-wrapper="" data-version="v1" style="width:100%;--geist-icon-size:16px"> Email Address input]:h-10 text-sm [&>input]:px-3 has-[:focus]:!shadow-[0_0_0_1px_var(--ds-gray-alpha-600),0px_0px_0px_4px_rgba(0,0,0,0.16)] dark-theme:has-[:focus]:!shadow-[0_0_0_1px_var(--ds-gray-alpha-600),0px_0px_0px_4px_rgba(255,255,255,0.24)] hover:shadow-[0_0_0_1px_var(--ds-gray-alpha-500)] hover:[&:has(input:disabled)]:shadow-[0_0_0_1px_var(--ds-gray-alpha-400)] hover:[&:has(textarea:disabled)]:shadow-[0_0_0_1px_var(--ds-gray-alpha-400)]" data-geist-input-wrapper="" data-version="v1" style="width:100%;--geist-icon-size:16px"> Phone Number InternationalAfghanistanÅland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntigua and BarbudaArgentinaArmeniaArubaAscension IslandAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFederated States of MicronesiaFijiFinlandFranceFrench GuianaFrench PolynesiaGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarReunionRomaniaRussiaRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (French Part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTristan da CunhaTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabwe Resume (Optional) Upload your resumeResume should be a PDF under 3.5MB. Are you currently based in any of these countries? Please note these are the only countries where we are accepting applications ​United States​Germany​United Kingdom​Argentina​Australia​Canada​India​Japan​Other Will you require Visa Sponsorship now, or in the future? ​Yes​No Your authorization to work in the country where you live. Please choose the option that describes your work authorization. ​I am authorized to work in the country due to my nationality​I am authorized to work in the country based on a valid work permit and do not need a company to sponsor my visa​I am authorized to work in the country based on a valid work permit which needs to be sponsored by the company I work for​I am not authorized to work in the country and need visa support​Other By submitting my application, I acknowledge that I have read and understand Vercel’s Job Applicant Privacy Notice ​Acknowledge/Confirm Please double-check all the information provided above. Ensuring accuracy is crucial, as any errors or omissions may impact the review of your application. ​I have reviewed and confirmed that all the information provided