Deputy General Manager

Job Summary:
Venue: O2 Academy Bristol
Company: Academy Music Group
Location: Bristol
Reports to: Venue Manager
Working Hours: Full time
Role
The deputy general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Bristol and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.
Our team
O2 Academy Bristol is one of the south west’s leading live entertainment venues, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
About you
Experience in the live entertainment industry or venue management
Proven track record in duty managing events in the entertainment or club sector
Knowledge of health and safety regulations and licensing
Strong communication and diplomacy skills
Proficient in Microsoft Office packages
An understanding of booking and promotion of live events
What we need
Strong client and customer service experience
Demonstrable leadership and motivation of others
Passionate and enthusiastic for the live events industry
Flexibility to work irregular hours (weekends/evenings/public holidays)
Willingness to build positive working relationships
A proactive organiser in problem-solving who can negotiate solutions
What you’ll be doing
Duty manage events and programming to the highest standard
Work collaboratively with the venue team, local authority and Company head office
Act as a point of contact and venue liaison for all contracted events and touring parties
Maximise the events diary with the general manager
Maintain first-rate relationships with clients and partners
Track and review cost estimates and expenses
Contribute to the Company business objectives and commercial targets
Liaise with outsourced contractors and service providers
Ensure all paperwork and reporting is completed and professionally retained
Assist the general manager in all licencing administration and risk assessment
Adhere to all existing and new health and safety legislation
Comply with all Company guidelines and working practices
Ensure the venue is maintained to the highest standards
Communicate any building or department issues to the general manager
Line management and training of team members as required
Support the general manager in their duties
To publicly represent the venue and Company in a professional manner
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Sunday 7th June 2026. We reserve the right to close applications at any time so encourage early application where possible.
#AMG
#LI-SL1
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.