Data Analyst / Product Owner

Who we are looking for:
• Independent Middle / Senior analysts who can work autonomously.
• Specialists with strong analytical thinking and well-developed problem-solving skills.
• Professionals who are ready to take ownership of results, not only deliver analytics.
• People who can build, improve, and scale processes, not just follow them.
• Candidate who is willing to relocate to Capetown, Africa
Functional scope of responsibility:
The role is responsible for the end-to-end customer journey related to loan origination and repeat lending.
• Onboarding & initial conversion
• Managing the customer path from the first visit to the website or mobile app.
• Driving customers to complete the full application, pass all verification steps, and accept the loan offer after approval.
• Repeat sales
• Bringing customers back after loan closure through structured repeat-lending strategies.
• Working with the eligible customer base for repeat loans.
• Communications as the key tool
• Designing, setting up, and launching communication strategies.
• Developing communication flows to return customers to the loan application process and to support repeat disbursements.
Role overview:
This is a hybrid role that combines several functions:
• Data Analyst
• Hands-on work with data on a daily basis.
• Funnel analysis, conversion tracking, and churn / drop-off analysis.
• Customer Journey Product Owner
• The Customer Journey is treated as a product, fully owned by the role.
• The main goal is to make the customer journey as simple, fast, and frictionless as possible.
• Business / System Analyst (minor focus)
• Preparation and documentation of BRDs and functional requirements.
• Understanding how technical solutions are embedded into the customer journey.
Technical skills:
• SQL, Python, BI tools, workflow orchestration (e.g. Airflow), experience working with DWH and large datasets.
• Understanding of event-based analytics, funnels, and conversion metrics.
Education:
• Higher education in Mathematics, Statistics, Computer Science, Economics, Finance.
• Strong analytical background is more important than a specific diploma.
Nice to have:
• Experience in fintech, lending, or digital financial products.
• Understanding of customer journey management (CJM).
• Experience working with CRM, communication tools (email, push, SMS, in-app).
• We are offering:
• An opportunity to work in an international company within a dynamic, competitive, and fast-paced industry.
• Involvement in challenging projects where your contributions will have a tangible impact
• A supportive and collaborative team environment with great colleagues
• VHI after probation period
At last but not least - a comptetitive salary, flexible start of the working day, year bonuses and etc.