Customer Service Coordinator

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Handle all back-office activities,
Ensure daily phone follow up with clients,
Prepare, control, register and send out invoices to customers,
Provide administrative support to operations activities,
Liaise with the laboratory supervisor to coordinate the activities,
Support the organization of events such as trainings of externals,
Maintain databases,
Assist and work on various projects apart from main activities,
Ensure appropriate filing and archiving,
Ensure the absolute compliance of his actions with the Code of Integrity
CFC “Employé de Commerce”
2 years experience
Good command of MS Office tools and MS Outlook
Fluent in French and German, Italian and/or English are a plus
Reliable, flexible and accurate
Team oriented
Customer focused
Good communication skills (oral and written)
Scientific knowledge is a plus