Associate Sales Operations Analyst

Description
Position at WebMD
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Summary:
WebMD, the leading health information company, is looking for an Associate Sales Operations Analyst to join our Medscape Education organization. This role is directly responsible for impacting revenue, anticipating risk, and facilitating solutions while partnering with our sales team in a fast-paced environment. The successful candidate will demonstrate superb work ethic and reliability and possess excellent grammar, interpersonal, problem-solving, and prioritization skills.
Responsibilities include, but are not limited to:
Project tracking
Communicate daily with sales team to update project status
Serve as cross-functional liaison to obtain critical program details and distribute information to the organization
Perform data management
Communicate daily with the Contract Management team to kick off contract requests
Perform budget and metrics reconciliations of completed projects and upload information to client portals
Ensure compliance with internal policies
Identify opportunities to streamline workflow using AI
Qualifications:
BA/ BS or equivalent experience required
1-2 years’ professional experience in a sales or customer support role
Demonstrate superb work ethic and reliability
Possess excellent grammar, interpersonal, and prioritization skills
Proficiency when using Google Suite and various AI tools required
Comfort level managing budgets in Excel
Preferred:
Experience with Salesforce and Workfront preferred
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