AI Product Manager

Job Title: AI Product Manager
Location: Remote
Position Summary
Leads the enterprise AI product roadmap, driving prioritization and delivery of AI solutions across business functions. Partners with business, IT, and data teams to deliver scalable, responsible AI capabilities while ensuring measurable business value and alignment with governance standards.
Key Responsibilities
Define and manage the AI product roadmap across business domains (e.g., Claims, Customer Care, Compliance).
Prioritize AI use cases based on value, feasibility, and risk.
Translate business needs into AI product requirements and workflows.
Drive value realization (automation, cost savings, cycle time, customer experience).
Partner with business, IT, and data teams to deliver scalable solutions.
Support AI governance aligned to NIST principles (trust, transparency, accountability).
Monitor model performance, data quality, and operational impact.
Communicate roadmap, progress, and outcomes to stakeholders and leadership.
AI Governance, Risk & Compliance
Support and actively participate in the enterprise AI Governance & Risk Committee
Ensure AI use cases and solutions align with NIST AI Risk Management Framework principles, including:
Trustworthiness (accuracy, reliability, fairness)
Transparency and explainability
Accountability and human oversight
Define and enforce standards for:
Human-in-the-loop decisioning
Model usage and appropriate application
Documentation, traceability, and auditability
Partner with Compliance, Legal, and Risk teams to:
Assess AI use case risk levels
Ensure regulatory alignment (especially in underwriting, claims, and compliance use cases)
Establish controls for monitoring, escalation, and incident response
Ensure AI solutions include appropriate monitoring for:
Model performance
Data quality and drift
Operational impact
Product Strategy & Value Management 
Own prioritization framework for AI initiatives across the enterprise
Define and track key performance indicators, including:
% automation / straight-through processing
Cost reduction / expense savings
Cycle time improvements
Customer and associate experience
Continuously evaluate AI portfolio performance and adjust roadmap based on results and changing business priorities
Balance short-term wins (assist/deflect) with longer-term transformation (automation, autonomous workflows)
Collaboration & Operation Model Alignment
Serve as the primary bridge between:
Business stakeholders (Claims, Compliance, Service, etc.)
IT / Engineering
Data / AI teams
Governance / Risk functions
Partner with AI Program / Project Managers to ensure alignment on execution, timelines, and dependencies
Work with architecture and engineering teams to promote reusable, scalable AI capabilities (APIs, knowledge layers, orchestration)
Facilitate cross-functional alignment sessions to define use cases, scope, and success criteria
Requirements
8+ years of experience in product management, strategy, or transformation roles.
Experience leading cross-functional initiatives across business and technology teams.
Understanding of AI, analytics, or automation initiatives.
Familiarity with AI governance and risk frameworks (e.g., NIST preferred).
Strong analytical, problem-solving, and communication skills.
Insurance industry experience preferred.
Bachelor’s degree preferred.
 
Salary Range: $105,200.00 - $147,950.00
Salary is commensurate to experience, location, etc.
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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