AI Engineer

Hi, we're Salmon — a fast-growing technology company building financial products for millions of customers across Southeast Asia. We're looking for an AI Engineer to join our AI and Data team, where you'll build and ship AI-powered products that directly improve customer service operations — from support chatbots and voice assistants to automated call analysis pipelines.
YOUR FUTURE RESPONSIBILITIES AWAIT:
- Build AI agents that power our customer-facing chatbot and internal tools, handling real customer interactions at scale
- Develop agentic systems using frameworks such as Pydantic-AI, LangChain, or similar tools to automate customer service workflows
- Integrate LLMs into production services for use cases such as script compliance monitoring, call summarization, and intent classification
WHAT WE EXPECT FROM THE CANDIDATE:
- Strong Python skills — this is our primary language for AI/ML services
- Solid understanding of machine learning concepts and hands-on experience with ML frameworks
- Experience with NLP tasks such as text classification, semantic search, information extraction, or related applications
- Familiarity with LLM APIs (OpenAI, Anthropic, or similar) and prompt engineering techniques
- Experience building and deploying backend services (REST APIs, asynchronous processing, message queues)
- Experience working with AWS services (S3, SageMaker, RDS, EKS)
- Working knowledge of Databricks and Spark for large-scale data processing and analytics
- Understanding of CI/CD practices and containerized deployments
- Ability to work independently, move fast, and ship iteratively — our team values startup speed and MVP-first thinking
WOULD BE A BIG PLUS:
- Experience with agent frameworks such as Pydantic-AI, LangChain, or similar orchestration tools
- Hands-on experience with ASR, TTS, or other speech technologies (e.g., ElevenLabs)
- Experience with GitOps workflows (Terraform, Flux) for infrastructure management
- Background in building customer-facing chatbots or voice assistants
- Familiarity with Kafka-based event-driven architectures
- Experience with multilingual NLP
- Familiarity with monitoring and observability tools such as Grafana and Splunk
WHY WORK WITH US:
- Salmon is a well-funded, rapidly scaling fintech company serving millions of customers across Southeast Asia
- The AI team operates with high autonomy and a direct line to business impact — every model, agent, and pipeline you ship affects real customers
- You'll work on diverse, applied AI problems — not just notebooks, but production systems that handle voice, text, and real-time decisions
- We follow a scientific, data-driven approach with reproducible experiments, peer review, and rigorous evaluation of results
WHAT WE OFFER:
- Passionate international team spanning the globe
- Rapid professional growth — merit (and merit only) rules the day
- Competitive compensation tied to performance and the long-term success of Salmon
- Opportunities for international career growth
- New office in Manila, Philippines
- Relocation support for eligible candidates
- Remote and hybrid work options
- Medical insurance, health, and wellness benefits
- Regular team events and activities, both online and in person