Account Executive, Inside Sales - French Speaker

Work smart, have fun and make an impact!
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page.
Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.
Your responsibility would be to ensure the acquisition of new Southern Europe suppliers in order to grow the EV network of assessed companies, boost response rates, and drive value throughout the EcoVadis onboarding experience.
You are a trusted advisor and can influence everything the customer touches in their first (and future) experience with us. This position interacts with all EcoVadis customers (buyers & suppliers) as well as multiple business units internally to provide high touch service that respects the relationship of the customers to EcoVadis and is a true EcoVadis ambassador.
Responsibilities:
Engage with customers via phone, email, tickets, webinars, etc to accompany them during the onboarding process, solve their queries and increase response rates for the Southern Europe markets and ultimately convince them to adopt our EV solution
Identify and target “high value” customers (i.e outreach with customized approach) and take appropriate steps to engage them successfully by using Sales tactics
Manage, monitor and drive your portfolio to maximize conversion
Be proactive to nurture and build your pipeline, re-engage customers and maximize inflow
Be autonomous to manage all your tasks efficiently, display commercial awareness to identify proactively business opportunities
Identify risks to the customers successful completion of the EcoVadis evaluation process and actively work to mitigate issues before they happen; Become a CSR expert to overcome objections
Capture and record internal and customer-sourced insights, then proactively report and contribute as necessary with the Team Leader, Management and other EcoVadis BU’s (Sales, Customer Success, etc) to bridge gaps that may exist between customer expectations & participation
Be accountable to drive a set of KPIs (Conversion rate, Quality score, etc).
Additional responsibilities related to the function may be required
Experience in sales or upselling/inside sales preferred - comfortable with proactive outreach to EcoVadis network members
2+ years experience in a customer facing role
Sales background and results-driven individual
Ability to interpret data to identify actions
Fluent in English and French
Comfortable presenting to large groups
Excellent time management & work structure to handle high volumes
Autonomous and proactive
Experience with Salesforce or CRM software preferred
Comfortable working in a fast paced, high-growth environment
Enthusiasm and motivation to improve customer experience
Proactive in suggesting, designing and implementing ideas and improvements
Location: Barcelona - hybrid
Start date: ASAP
Contract of Employment - Full time
In return for your expertise, we offer:
Support with all the necessary office and IT equipment
Flexible working hours
Wellness allowance for mental and physical wellbeing
Access to professional mental health support
Referral bonus policy
Learning and development
Sustainability events and community involvement
Peer recognition program
Employee-led resource groups
Hybrid work organization
Remote work from abroad policy
Meals and Transportation Vouchers (Cobee card)
Dental Benefits
Life & Accident Insurance + Private Health Insurance
Paid employee volunteer day
Paid moving day (1/year)
Time off: 1 Community Service Day + 1 Personal Day
Summer Hours in July and August (36 hours per week)
Hybrid Monthly Allowance for electricity and Internet
Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!
Don’t meet all criteria? Please apply anyway. We welcome diverse candidates and want to assess your skills and potential contribution to EcoVadis, regardless of your background.
Can the hiring process be adjusted to suit my needs? Yes. We want all candidates, including people with disabilities, people with long-term health conditions, and neurodiverse applicants, to feel confident demonstrating their potential. If you require adjustments, such as interview questions in advance, please inform the hiring team.
Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on characteristics such as color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. To reduce bias in hiring, applicants are encouraged to remove personal details such as photos, marital/parental status, religion, gender, postal code, university name/graduation date, past leave details, and nationality (instead, confirm eligibility to work in the job location).
Our recruitment processes do not include AI systems that make autonomous decisions impacting individuals’ rights without human oversight. Inputs and outputs of the system have been validated by humans and answers are based on algorithms that analyze previous data with which the system has been trained. We use SmartRecruiters as our applicant tracking system and to schedule interviews. Gemini is used to summarize notes from interviews and to refine job descriptions and social media messaging. AssessFirst is used to support talent assessment decisions.